As digitalization has emerged as the key driver of the transition of the corporate landscape, companies need to incorporate a ‘Diversity 360’ approach to create and strengthen a mindset and culture within their organizational structure. So how can digital, which is about “bits and bytes,” and diversity and inclusion, which is about “people,” be interrelated?
An inclusive workplace offers opportunities for everyone and requires inclusive digital experiences. These experiences are not only limited to complying with regulations; they are about ensuring that everyone can participate fully and thrive in a digital environment without encountering digital or human biases.
Remote work offers current and future employees the ability to collaborate and co-create, using digital platforms. While real-life human interactions remain essential for success and belonging, digital technology is an enabler for everyone.
The challenges
Today, the rise of remote and flexible work arrangements has transformed the nature of employment. It has opened doors for diverse talent from around the world to contribute to organizations, collaborate and break down geographical barriers.
The solutions
As we navigate this new digital landscape, it is essential to recognize that the digital world is continually evolving. This dynamic nature presents both opportunities and challenges. To overcome these challenges, we must invest in responsible design and bias mitigation. As we embrace digital systems, we must ensure they are transparent and auditable. Diversity, equity, and inclusion – Diversity 360 – must be at the forefront of technology development.
As we work with more and more digital technology, we must create algorithms without bias. It means bringing together diverse teams that can critically assess the impact of technology on different communities and demographics, teams who can recognize and eliminate any unconscious bias reflected in algorithms.
At the same time, to ensure that remote work promotes diversity, equity and inclusion, companies must actively create a sense of community and belonging among employees, regardless of their physical location or circumstances Regular check-ins, virtual team-building activities, and mentorship programs can bridge the gap and make remote workers feel valued and connected.
The future
Digital tools will become increasingly sophisticated, designed to cater to a wide range of user needs and abilities. In the workplace, virtual collaboration and remote work will continue to gain prominence, breaking down geographical barriers and providing opportunities for a more diverse talent pool to contribute. Companies will prioritize inclusive design and diversity in tech development, ensuring that digital solutions deliver the right interfaces and experience.
Overall, the future of digitalization and Diversity has the potential to result in a more equitable, accessible, and participatory digital landscape. It will empower individuals from all walks of life to fully engage in the digital age, creating innovation and progress on a global scale.
As we pass through this intersection, we have an opportunity and an obligation to create a world where technology empowers all, and where diversity, equity & inclusion are celebrated and lived every day.
Fang Wang (Carol) is the Regional Account Manager for Chinese EPC at Hitachi Energy.