Dubai Airports has announced the first anniversary of its ‘We All Meet the World Differently’ programme.
The two-year programme, a collaborative effort with various stakeholders, is aimed at fostering an inclusive environment across Dubai International (DXB).
The Sunflower Lanyard Programme, for example, discreetly identifies and assists POD guests, granting access to priority lanes and an autism-friendly route prioritising check-in, passport control, security checkpoints, and boarding.
Complementing this is the launch of a travel planner that offers a step-by-step visual guide for passengers with hidden disabilities to navigate the airport seamlessly.
A bespoke hidden disability service training and awareness programme was curated and launched, targeting 33,000 airport staff across DXB service providers to enhance their knowledge and understanding of visible and non-visible disabilities.
This is in addition to complimentary two-hour parking, specialised assistance at customs and immigration, dedicated taxis, and wheelchair services— marked significant milestones in DXB’s commitment to making tourism accessible for all.
DXB customised its airport amenities to meet the requirements of POD, significantly enhancing their travel experience.
To introduce these new services and familiarise guests and their families with the airport environment, the operator shared that it synchronised multiple ‘Travel Safari’ tours in collaboration with specialised centres.
Offering a hands-on walkthrough, these tours guided participants through essential airport procedures, from check-in to boarding, enabling them to experience the airport environment before their travel date.
The operator has also recently announced partnerships with the Dubai Autism Center, receiving the Autism-Friendly Certificate, and the recognition of Accessibility Accreditation from the Airports Council International (ACI).